Privacy policy

Beesanté Ltd.

Beesanté takes your privacy and data seriously and protects and respects them. This document details our practices regarding data collection when visiting our website, manuka.london, the use of this data, your rights concerning the data, and how you can unsubscribe from communications or request data deletion.

We are committed to handling your data fairly, reasonably, and transparently. For queries, contact us at: info@beesante.co.uk

Data Controller

Beesanté Ltd, registered in England & Wales, Company No: 14298452, with a registered address at 73 Newman St, London W1T 3EJ, is the Data Controller. We collect and process your personal data in compliance with this policy.

What is ‘Personal Data’?

Personal data is information that personally identifies you, like your name, address, and email.

How We Gather Personal Data

We may collect your data in situations like:

Subscribing to our email newsletter.
Purchasing products through our online shop.
Visiting our website where cookies track your visit (see below).
Communicating with us, e.g., inquiries or complaints.
Online purchases are processed via Shopify, which stores your data on a secure server.
Credit card details and transaction data are stored only to complete transactions and then deleted.

Personal Emails

We send emails about our company, products, and services, requiring your name, email address, and consent. These communications may include information about your interests, responses to queries/complaints, or details about competitions and promotions.

Collecting & Tracking Website Data (Cookies)

We collect data to understand customer needs and improve our offerings. This includes the number of website visitors, visited pages, duration of visits, etc. Tracking helps us analyse data, enhance security, measure advertising effectiveness, and recommend relevant products and services.

Protection and Storage of Personal Data

We implement security measures to protect your data from unauthorised access. In the event of a suspected breach, we and the relevant authorities will be notified. For tips on protecting your data, visit www.getsafeonline.org. We take steps to minimise data breach risks but cannot guarantee the security of your transmitted data.

Using Your Personal Data

Main uses include communicating about our products and services, company changes, data deletion notices, and optimising content presentation on your device.

Data Retention

Data is retained as long as necessary for its collection purposes and to comply with legal obligations. Data is deleted if there’s no contact with Beesanté for 12 months. You can opt out of communications at any time.

Sharing Your Data

We share data under specific circumstances, like with third parties in promotions, legal requirements, fraud investigations, or potential business asset transfers.

GDPR/Your Rights and Choices

Under the GDPR, you have rights like:

Transparency on data usage.
Correcting inaccurate data.
Objecting to direct marketing.
Restricting personal data use.
Requesting data deletion.
Lodging complaints at www.ico.org.uk/concerns/

External Links

Our website may link to external sites with their own privacy policies, for which we bear no responsibility.

Policy Updates

We may update this policy; changes will be posted on our website.

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